Advanced Operations Management

This subject examines state of the art thinking on the productive processes within organisations. The subject will provide an in-depth understanding of topics such as: the strategic importance of operations; planning and controlling the use of resources; ensuring quality of products and services; human issues involved in operations. The subject also considers the evolving context of operations management, with particular focus on globalisation, supply chain innovation, virtual and e-operations, agile/lean operations and mass customisation. This subject delves deeper into the quantitative tools available to managers for getting the most from the operations system.