Consumer Protection

This subject will examine the policy objectives underpinning consumer protection laws, including the intersection between consumer and competition policies. Students will develop a clear understanding of the key areas of regulation, including various forms of misleading and deceptive conduct, unfair practices and contract terms regulation, consumer guarantees and warranties, and product liability and safety regulation. They will examine key enforcement tools and mechanisms for consumer redress, focusing particularly on the challenges posed by e-commerce, and explore the often complex institutional arrangements involving national and international bodies, as well as non-governmental organisations, in this field. This subject is international and comparative in its scope and draws on examples from a wide range of jurisdictions around the world, but with a particular focus on consumer policy, law and enforcement in the Asia-Pacific region.